Remote EdTech SaaS Renewal Specialist

Cambium Learning Group; United States; Teletrabalho; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Home office stipend

Remote-first environment

Resumo da oferta

Cambium Learning Group is seeking a Renewal Specialist to own end-to-end renewals for our preK–12 literacy curriculum SaaS offerings. You will nurture relationships with school and district partners, quote renewals, and close multi-year commitments from a remote US-based location.

You’ll collaborate with Sales, Customer Success, and Operations to optimize renewal processes, forecast accurately, and identify cross-sell opportunities while maintaining high customer satisfaction.

Qualificações

• 1–3 years of experience in sales, renewals, or quota-carrying roles.
• Proven ability to manage a sales process, negotiate renewals, and close business.
• Experience using Salesforce CRM and proficiency with Microsoft Office or Google Suite.
• Excellent communication and interpersonal skills with diverse stakeholders
• Self-motivated, adaptable, and proactive in solving problems and improving workflows
• Experience using Salesforce CRM and proficiency with Microsoft Office or Google Suite

Responsabilidades

• Own the full renewal cycle for an assigned book of accounts, from outreach through close.
• Build trusted relationships with existing customers to secure multi-year commitments.
• Provide timely renewal pricing quotes and negotiate terms with school and district decision makers.
• Identify cross-sell and upsell opportunities within the SaaS/New Curriculum portfolio and partner with Account Executives to expand accounts.
• Identify Professional Learning opportunities surfaced during the renewal process and hand them off through cross-motion referrals.
• Review contracts, verify user counts, and ensure compliance with licensing agreements.
• Use Salesforce CRM to track the renewal pipeline, update forecasts, and maintain account accuracy.
• Collaborate with Sales leadership, Customer Success, and Operations to improve renewal processes and handoffs.
• Conduct customer-facing demonstrations of Lexia’s SaaS/New Curriculum programs to reinforce impact and value.
• Analyze usage, adoption, and account trends to support renewals.

Conhecimentos

Communication skills

Organizational skills

Time management

Remote-work mindset

Ferramentas

Salesforce

Microsoft Office

Google Workspace

Descrição da oferta de emprego

Cambium Learning Group is seeking a Renewal Specialist to own end-to-end renewals for our preK–12 literacy curriculum SaaS offerings. You will nurture relationships with school and district partners, quote renewals, and close multi-year commitments from a remote US-based location.

You’ll collaborate with Sales, Customer Success, and Operations to optimize renewal processes, forecast accurately, and identify cross-sell opportunities while maintaining high customer satisfaction.