Remote REIT Relationship Manager — Growth & Retention

Resource Recycling; Indiana; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive Compensation

Annual Bonus Plan at Every Level

401(k) with Company Match; Immediate V

Medical & Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off (PTO) and Holidays

Job summary

Waste Harmonics Keter is seeking a Relationship Manager to manage a strategic REIT portfolio remotely. The role requires residing in an approved state and focuses on delivering exceptional service, growing revenue, and aligning client objectives with our sustainability and data-driven solutions.

As the primary contact, you will lead business reviews, monitor performance, and collaborate with Operations, Finance, Sales, Legal, and Customer Operations to fulfill contracts and renewals.

Qualifications

• Bachelor's degree preferred; equivalent professional experience will be considered.
• 5–7 years in account/relationship management with REIT experience.
• Proven success managing strategic REIT portfolios and driving retention and revenue growth.

Responsibilities

• Manage a portfolio of strategic REIT accounts; primary contact for relationship activities.
• Build long-term partnerships by understanding objectives and delivering value-driven solutions.
• Lead business reviews with executive REIT decision-makers; communicate performance metrics and improvements.
• Monitor account performance; develop action plans to improve satisfaction and outcomes.
• Coordinate cross-functional teams to ensure timely resolution of issues; support renewals and pricing discussions.

Skills

REIT knowledge

Executive relationship building

Communication skills

Analytical thinking

Education

Bachelor's degree preferred

Tools

Salesforce CRM

Microsoft Excel

Job description

Waste Harmonics Keter is seeking a Relationship Manager to manage a strategic REIT portfolio remotely. The role requires residing in an approved state and focuses on delivering exceptional service, growing revenue, and aligning client objectives with our sustainability and data-driven solutions.

As the primary contact, you will lead business reviews, monitor performance, and collaborate with Operations, Finance, Sales, Legal, and Customer Operations to fulfill contracts and renewals.