Remote Account & Relationship Manager - Growth & Commission

Wolters Kluwer; Jackson (MS); Remote; USD 48,000 - 81,000; Full time

Benefits offered by this job

Commission

Job summary

Wolters Kluwer is seeking an Account & Relationship Manager for a permanent remote role in the United States, with a preference for CST or EST locations. You will build and maintain long-term client relationships, support senior team members in identifying new sales opportunities, and learn the essentials of account management.

In this remote position, you will identify potential clients, conduct outreach, assist with presentations, maintain records, and coordinate meetings.

Qualifications

• 3+ years’ experience in account management or customer success.
• Experience in insurance/financial services preferred.
• Ability to conduct outreach and maintain client records.
• Familiarity with CRM systems and sales tools.

Responsibilities

• Assist in identifying potential clients and new business opportunities.
• Conduct initial outreach and establish first contact with potential customers.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic customer inquiries and elevate complex issues to senior team members.
• Assist in preparing sales reports and tracking performance metrics.
• Learn and understand the products/services offered by the organization.
• Help coordinate meetings and gather customer feedback.
• Participate in team strategy sessions.
• Contribute to customer satisfaction by ensuring timely follow-up and resolution of issues.

Skills

Account management

Customer success

CRM systems

Communication

Data entry

Problem-solving

Time management

Interpersonal skills

Sales tools

Tools

CRM software

Sales presentations

Job description

Wolters Kluwer is seeking an Account & Relationship Manager for a permanent remote role in the United States, with a preference for CST or EST locations. You will build and maintain long-term client relationships, support senior team members in identifying new sales opportunities, and learn the essentials of account management.

In this remote position, you will identify potential clients, conduct outreach, assist with presentations, maintain records, and coordinate meetings.