Remote Account & Relationship Manager – Growth Role

Wolters Kluwer; Cheyenne (WY); Remote; USD 48,000 - 81,000; Full time

Benefits offered by this job

Commission

Job summary

Wolters Kluwer offers a permanent remote Account & Relationship Manager role. The ideal candidate can be located anywhere in the U.S., with a preference for CST or EST time zones.

This position focuses on building client relationships, supporting senior team members, and identifying new sales opportunities to drive revenue. A commission-eligible role with a comprehensive benefits package.

Qualifications

• 3+ years in account management, customer success or related role.
• Basic product knowledge of the organization’s offerings.
• Proficiency in data entry and using CRM systems.
• Strong communication and interpersonal skills.

Responsibilities

• Assist in identifying potential clients and new business opportunities.
• Conduct initial outreach and establish first contact with potential customers.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic customer inquiries and escalate complex issues.
• Prepare sales reports and track performance metrics.
• Coordinate meetings and gather customer feedback.
• Participate in team strategy sessions.
• Ensure timely follow-up and issue resolution to enhance satisfaction.

Skills

Account management

Customer success

Communication

Customer service

Product knowledge

Data entry

Problem solving

Organization

Interpersonal skills

Sales tools

Job description

Wolters Kluwer offers a permanent remote Account & Relationship Manager role. The ideal candidate can be located anywhere in the U.S., with a preference for CST or EST time zones.

This position focuses on building client relationships, supporting senior team members, and identifying new sales opportunities to drive revenue. A commission-eligible role with a comprehensive benefits package.