Remote Account & Relationship Manager — Grow Revenue

Wolters Kluwer; Dover (DE); Remote; USD 48,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)

Paid Parental Leave

Job summary

Wolters Kluwer seeks an Account & Relationship Manager to build and maintain long-term client relationships. You will assist in identifying new sales opportunities, support presentations, and keep accurate activity records.

The role emphasizes customer satisfaction and revenue growth while learning account management essentials. Role is fully remote with preference for CST or EST locations in the United States.

Qualifications

• 3+ years in account management or customer success, preferably in insurance/financial services.
• Strong written and verbal communication skills.
• Familiarity with CRM systems and basic sales processes.

Responsibilities

• Identify potential clients and new business opportunities.
• Make initial outreach and establish first contact with potential customers.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic inquiries and escalate complex issues to seniors.
• Prepare sales reports and track performance metrics.
• Learn products/services and coordinate meetings; gather feedback.
• Contribute to team strategy sessions and customer satisfaction.

Skills

Account management

Customer success

Communication

Product knowledge

Data entry

Problem solving

Organization

Interpersonal skills

Sales tools

Tools

CRM software

Job description

Wolters Kluwer seeks an Account & Relationship Manager to build and maintain long-term client relationships. You will assist in identifying new sales opportunities, support presentations, and keep accurate activity records.

The role emphasizes customer satisfaction and revenue growth while learning account management essentials. Role is fully remote with preference for CST or EST locations in the United States.