Remote Regional Service Delivery Manager - TSA IT Programs

GovCIO; Augusta (ME); Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is hiring a Regional Service Delivery Manager to support a TSA Focus contract. The role is fully remote in the United States and requires 15+ years leading large IT support programs with agency‑wide impact.

Responsibilities include planning, coordinating multidisciplinary teams, managing budgets and schedules, and ensuring quality deliverables. US citizenship for DHS/TSA clearance is required.

Qualifications

• Bachelor's degree with 15+ years of experience, or commensurate experience.
• 15 years of experience leading user support for a large, agency‑wide IT support contract with ~80K users.
• US citizenship clearance required for DHS/TSA clearance.

Responsibilities

• Creates integrated project plans for contract deliverables and new products.
• Manages a project team across disciplines and monitors budgets, schedules, and status reports.
• Oversees vendor task integration and reviews vendor deliverables for quality and alignment with objectives.
• Conducts project meetings and ensures tracking, analysis and reporting of progress.

Skills

User support leadership

Project management

Education

Bachelor's degree or commensurate experience

Job description

GovCIO is hiring a Regional Service Delivery Manager to support a TSA Focus contract. The role is fully remote in the United States and requires 15+ years leading large IT support programs with agency‑wide impact.

Responsibilities include planning, coordinating multidisciplinary teams, managing budgets and schedules, and ensuring quality deliverables. US citizenship for DHS/TSA clearance is required.