Remote Regional Quality Manager - 3PL & Logistics

Iron Mountain; California; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health and dental benefits

401(k) with company match

Employee Stock Purchase Program

Tuition reimbursement

Paid time off

Job summary

Iron Mountain is seeking a Regional Quality Manager to lead quality assurance across our warehousing and logistics network. This remote role involves travel across regional facility sites, aligning QMS, audits, and continuous improvement with client and business priorities.

You will drive RCCA and CAPA investigations, partner with stakeholders, and support new operations launches while fostering a culture of excellence within a multi-site environment.

Qualifications

• 5+ years of experience in quality, warehousing, fulfillment, or logistics operations.
• At least 2 years in a multi-site or regional capacity within a 3PL or distribution environment.
• Strong knowledge of QMS and Lean Six Sigma methodologies (Kaizen, 8D, 5 Whys, Fishbone).

Responsibilities

• Lead regional quality initiatives across the 3PL network and support launches of new operations.
• Audit, monitor, and improve compliance with Quality Management System (QMS) standards.
• Serve as primary quality liaison for clients during onboarding, reviews, and external audits.
• Investigate client complaints, shipping errors, mispicks, and inventory discrepancies; drive RCCA and CAPA actions.
• Collaborate with stakeholders to align continuous improvement strategies with client and business priorities.

Skills

Quality management

Multi-site leadership

Client-facing

Lean Six Sigma

Project management

Education

Bachelor’s or Master’s Degree in Supply Chain, Engineering, or Business

Job description

Iron Mountain is seeking a Regional Quality Manager to lead quality assurance across our warehousing and logistics network. This remote role involves travel across regional facility sites, aligning QMS, audits, and continuous improvement with client and business priorities.

You will drive RCCA and CAPA investigations, partner with stakeholders, and support new operations launches while fostering a culture of excellence within a multi-site environment.