Remote Regional Facilities Manager — 24/7 Operations

Arora Engineers LLC; Braintree (MA); Remote; USD 95,000 - 140,000; Full time

Job summary

ARORA ENGINEERS, LLC is seeking a Regional Facility Manager to lead facilities services delivery across a defined territory in a remote-based capacity. You will oversee the full lifecycle of service calls, coordinate 24/7 operations, and ensure contract compliance with strong customer engagement and vendor management.

The role requires 5+ years of facilities operations experience, hands‑on knowledge of building systems, and the ability to manage multi-site work and proposals.

Qualifications

• 5+ years of progressively responsible experience in facilities services, operations, maintenance, construction, or technical services.
• Experience managing service call operations within a fast‑paced, customer‑focused environment.
• Experience across multiple facilities or geographically dispersed service territories.
• Knowledge of commercial building systems (HVAC, electrical, plumbing, roofing, BAS, etc.) and building repairs.
• Hands‑on experience to evaluate repair methods, review scopes, analyze subcontractor proposals, and communicate with customers and stakeholders.
• Experience developing, reviewing, and negotiating proposals, cost estimates, and scopes of work.
• Experience managing subcontractors and field service providers across multiple disciplines.
• Experience using CMMS platforms (Maximo preferred) and tracking systems for work orders and performance.

Responsibilities

• Serve as the primary customer representative within the assigned territory, building strong relationships and delivering high‑quality facilities services.
• Manage the full lifecycle of service calls and work orders from dispatch to closeout while meeting contractual SLAs.
• Oversee daily service operations in a 24/7 environment across the territory.
• Maintain accurate work order status, documentation, and performance metrics in CMMS and tracking systems.
• Develop, review, and submit repair proposals, scopes of work, and cost estimates with technical accuracy and competitive pricing.
• Evaluate subcontractor proposals and select appropriate repair solutions for customers and leadership.
• Recruit, manage, and evaluate a network of subcontractors across multiple disciplines.
• Monitor progress, vendor performance, scheduling, and customer satisfaction; communicate status.

Job description

ARORA ENGINEERS, LLC is seeking a Regional Facility Manager to lead facilities services delivery across a defined territory in a remote-based capacity. You will oversee the full lifecycle of service calls, coordinate 24/7 operations, and ensure contract compliance with strong customer engagement and vendor management.

The role requires 5+ years of facilities operations experience, hands‑on knowledge of building systems, and the ability to manage multi-site work and proposals.