Regional Facilities Operations Leader

Arora Engineers LLC; Irving (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Arora Engineers LLC seeks a Regional Facility Manager to lead operations across a defined territory, overseeing the full service call lifecycle from dispatch to closeout in a 24/7 environment. You will manage subcontractors, ensure safety and quality, and maintain CMMS/equipment data for accurate reporting.

You will develop repair scopes and cost estimates, review proposals with customers and leadership, and travel within the territory to support engagement and performance improvements.

Qualifications

• 5+ years of facilities services, operations, maintenance, construction, or technical services.
• Experience managing service call operations in a fast-paced, customer-focused environment.
• Experience coordinating multiple facilities or territories and managing subcontractors.

Responsibilities

• Serve as primary customer liaison within the territory, delivering high-quality facilities services.
• Oversee lifecycle of service calls and work orders from dispatch to closeout while meeting SLAs.
• Coordinate 24/7 operations for routine, priority, and emergency requests.
• Maintain accurate work order data in CMMS and tracking systems for real-time visibility.
• Develop, review, and submit repair proposals, scopes of work, and cost estimates.
• Evaluate subcontractor proposals and oversee safety, quality, and performance.
• Recruit, manage, and evaluate a network of subcontractors across multiple disciplines.
• Monitor progress, vendor performance, and customer satisfaction; communicate status.

Skills

Facilities management

Customer service

Proposal development

Subcontractor management

CMMS

Safety compliance

Education

Related degree in Facilities Management/Engineering/Construction Management/Business

Tools

Maximo CMMS

Job description

Arora Engineers LLC seeks a Regional Facility Manager to lead operations across a defined territory, overseeing the full service call lifecycle from dispatch to closeout in a 24/7 environment. You will manage subcontractors, ensure safety and quality, and maintain CMMS/equipment data for accurate reporting.

You will develop repair scopes and cost estimates, review proposals with customers and leadership, and travel within the territory to support engagement and performance improvements.