Remote Regional Client Success & Growth Manager

Cox Automotive; Louisville (KY); Remote; USD 83,000 - 124,000; Full time

Job summary

Cox Automotive is seeking a Regional Performance Manager to build and maintain client relationships, ensuring client needs drive priorities and revenue retention. The role is remote with moderate supervision, primarily serving dealership clients and expanding product usage.

Travel up to 50% may be required to visit clients and conduct onsite engagements. The candidate should have a related bachelor's degree and 4+ years of experience, strong communication skills, and the ability to influence

Qualifications

• Bachelor's degree and 4 years' related experience, or alternative combinations as described.
• Valid driver's license required.

Responsibilities

• Retain clients by managing accounts and driving utilization.
• Build relationships with dealer staff at all levels.
• Identify opportunities for upsell and product expansion.
• Communicate client needs across internal teams.
• Monitor account performance and respond to red flags.

Skills

Client relationship management

Effective communication

Travel readiness

Problem solving

Remote work capability

Education

Bachelor's degree in a related discipline

Master's degree + 2 years experience

Ph.D. and up to 1 year of experience

8 years' related field experience

Tools

Microsoft Office Suite

Screen sharing tools

CRM software

Job description

Cox Automotive is seeking a Regional Performance Manager to build and maintain client relationships, ensuring client needs drive priorities and revenue retention. The role is remote with moderate supervision, primarily serving dealership clients and expanding product usage.

Travel up to 50% may be required to visit clients and conduct onsite engagements. The candidate should have a related bachelor's degree and 4+ years of experience, strong communication skills, and the ability to influence