Remote Regional Client Performance Manager

CAI Cox Automotive Corp Svcs., LLC

Kentucky

Hybrid

USD 83,000 - 124,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

Bonus/incentive plan

Flexible work options

Excellent work-life balance

Comprehensive healthcare

401(k) retirement plan with company 0

Parental leave and fertility coverage

Professional development

Job summary

Cox Automotive is seeking a Regional Client Performance Manager to manage a portfolio of external clients, focusing on retention and expansion of product utilization. This role works remotely with up to 50% travel and requires strong relationship management across dealership staff at all levels.

The candidate will advocate for clients internally, monitor performance, and drive revenue growth while collaborating with other managers to ensure a seamless, high-quality client experience.

Qualifications

Bachelor's degree in a related discipline and 4 years' experience in a related field.
Safe drivers needed; valid driver's license required.

Responsibilities

Build and maintain relationships with a portfolio of clients to ensure revenue retention.
Drive product utilization and advise on actions to meet client objectives.
Collaborate with internal teams to address client needs.
Monitor account performance and adjust dealer expectations.
Identify opportunities to upsell product functionality.

Skills

Client relationship management

Account retention strategies

Communication skills

Remote work

Education

Bachelor's degree in a related discipline

Job description

The candidate will advocate for clients internally, monitor performance, and drive revenue growth while collaborating with other managers to ensure a seamless, high-quality client experience.

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