Remote Client Success & Revenue Growth Manager

Cox Enterprises; Pennsylvania; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus/incentive plans

Health benefits

401(k) retirement plan

Parental leave

Job summary

Cox Enterprises is seeking a Performance Manager to build and maintain client relationships, retain revenue, and drive product utilization. This regional role favors candidates from Ohio and nearby states but supports remote work with moderate supervision.

You will advocate client needs internally to ensure a seamless experience across accounts. The position emphasizes retention, upselling, and cross-functional collaboration, with travel up to 50% likely.

Qualifications

• Bachelor's degree in a related discipline with 4 years' experience, or equivalent alternative shown in the job spec.
• Valid driver's license required.
• Retail automotive experience preferred for leadership roles.

Responsibilities

• Manage a portfolio of external clients to retain revenue and drive product utilization.
• Build relationships and advocate client needs across internal teams.
• Engage clients via onsite visits and virtual sessions to gather insights and expand product usage.
• Identify at-risk accounts and develop action plans to retain relationships.
• Monitor account performance and drive actionable improvements.

Skills

Communication skills

Remote work

Relationship building

Problem solving

Attention to detail

Education

Bachelor's degree in related discipline

Tools

Microsoft Office

Screen sharing tools

Job description

Cox Enterprises is seeking a Performance Manager to build and maintain client relationships, retain revenue, and drive product utilization. This regional role favors candidates from Ohio and nearby states but supports remote work with moderate supervision.

You will advocate client needs internally to ensure a seamless experience across accounts. The position emphasizes retention, upselling, and cross-functional collaboration, with travel up to 50% likely.