Remote Regional Banking Growth & Onboarding Coordinator

Huntington-Bank; Macon (GA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Huntington Bank is seeking a Regional Banking Sales and Service Coordinator to onboard new Regional Banking customers and manage ongoing relationships, delivering a Simply the Best customer experience for portfolios of $2M–$50M in annual sales.

You will coordinate due diligence, document gathering, and loan renewals, manage pipeline, and drive cross-sell opportunities while building lasting client relationships and supporting online banking onboarding.

Qualifications

• Bachelor's degree or the equivalent of an additional 2 years of sales in a financial services or credit environment.
• Minimum of 2 years of sales experience in a financial services or credit environment.
• Excellent in customer service, highly motivated, focused and goal oriented.
• Strong verbal and written communication skills with professional demeanor.

Responsibilities

• Assist bankers in managing their portfolio of customers with $2 million to $50 million in annual sales.
• Coordinate the due diligence and document gathering necessary to get new and renewal loans documented and closed.
• Ensure renewals are completed on a timely basis.
• Pipeline management and cross-sell opportunities identification.
• Build and maintain long-term customer relationships using a relationship plan/model.
• Coordinate with bankers and partners to prepare Relationship Plans for each customer.
• Manage NSF/OD items and coordinating resolution with bankers and customers.
• Handle post-loan requests such as advances, payments, payoff, and research.
• Research and resolve service and operational issues related to deposit and credit accounts.
• Assist customers with onboarding and maintenance of online banking platforms.
• Submit Regional Banking incident to Incident team for suspected fraudulent transactions.
• Connect customers to appropriate teams for recommended bank products.
• Maintain up-to-date knowledge of products, systems, policies, and procedures.
• Identify, assess, and manage risk and adhere to policy acknowledgements.
• Assist in onboarding and training of new SSC colleagues.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

Relationship management

Teamwork

Consultative selling

Profiling

Education

Bachelor's degree or equivalent +2 years in financial services/credit

Tools

MS Office

Internet tools

PC skills

Job description

Huntington Bank is seeking a Regional Banking Sales and Service Coordinator to onboard new Regional Banking customers and manage ongoing relationships, delivering a Simply the Best customer experience for portfolios of $2M–$50M in annual sales.

You will coordinate due diligence, document gathering, and loan renewals, manage pipeline, and drive cross-sell opportunities while building lasting client relationships and supporting online banking onboarding.