Regional Banking Sales & Service Growth Specialist

Huntington; Lampasas (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Huntington is seeking a Regional Banking Sales and Service Coordinator to onboard new Regional Banking customers and nurture ongoing relationships, ensuring a superior customer experience across a portfolio of $2M–$50M in annual sales. You will coordinate due diligence, renewals, and relationship plans while driving cross-sell opportunities and risk management.

The role emphasizes cross-functional collaboration, strong communication, and meticulous process execution to maintain top-tier client

Qualifications

• Bachelor’s degree or equivalent with 2 years sales in financial services.
• Minimum of 2 years sales experience in a financial services or credit environment.
• Strong customer service orientation and communication skills.

Responsibilities

• Assist bankers in managing their portfolio of customers with $2 million to $50 million in annual sales.
• Coordinate the due diligence and document gathering necessary to get new and renewal loans documented and closed.
• Ensure renewals are completed on a timely basis.
• Pipeline management and ensuring required financial statements are collected from customers on a timely basis.
• Build and maintain long-term customer relationships using a relationship plan/model.
• Coordinate with bankers and partners to prepare Relationship Plans for each customer.
• Manage NSF/OD items and coordinate resolution with bankers and customers.
• Handle post-loan requests such as advances, payments, payoff, and research.
• Research and resolve service and operational issues related to deposit and credit accounts.
• Assist customers with onboarding and maintenance of online banking platforms.
• Ensure a Regional Banking incident is submitted to the Incident team for suspected fraudulent transactions.
• Connect customers to the appropriate teams for recommended bank products.
• Maintain up-to-date knowledge of products, systems, policies, and procedures.
• Identify, assess, and manage risk in line with policy and procedure acknowledgements.
• Assist in onboarding and training of new SSC colleagues.

Skills

Customer service

Verbal & written communication

Organizational skills

Multitasking

Relationship building

MS Office

Education

Bachelor's degree

Sales experience (2+ years)

Tools

Microsoft Office

Job description

Huntington is seeking a Regional Banking Sales and Service Coordinator to onboard new Regional Banking customers and nurture ongoing relationships, ensuring a superior customer experience across a portfolio of $2M–$50M in annual sales. You will coordinate due diligence, renewals, and relationship plans while driving cross-sell opportunities and risk management.

The role emphasizes cross-functional collaboration, strong communication, and meticulous process execution to maintain top-tier client