Remote Referral Coordinator - Behavioral Health

Trusted Results Therapy Group; Clifton (TX); Remote; USD 42,000 - 58,000; Full time

Job summary

Trusted Results Therapy Group is seeking a remote Referral Intake & Triage Coordinator to manage referrals from intake to scheduling. You will triage service types and coordinate with providers, insurance platforms, and schedulers to ensure prompt, accurate patient placement.

The ideal candidate has 1+ year in medical or behavioral health administration, strong phone and patient-facing skills, familiarity with Atlas and Dialpad, and a related degree.

Qualifications

• 1+ year of experience in a medical or behavioral health administrative role.
• Strong phone communication and patient-facing skills.
• Experience as a Behavioral Health Technician (BHT) or medical scheduler.
• Familiarity with insurance platforms, Dialpad.
• Bilingual — a plus.

Responsibilities

• Upload referral and insurance eligibility verification into Atlas.
• Triage and tag service type — therapy, medication management, psychological testing, or a combination.
• Patient Outreach & Scheduling.
• Notify referring provider upon receipt of referral.

Skills

Phone communication

Patient-facing skills

BHT experience

Medical scheduler experience

Education

Associate's or Bachelor's degree in health sciences, psychology, or related field

Tools

Atlas

Dialpad

Job description

Trusted Results Therapy Group is seeking a remote Referral Intake & Triage Coordinator to manage referrals from intake to scheduling. You will triage service types and coordinate with providers, insurance platforms, and schedulers to ensure prompt, accurate patient placement.

The ideal candidate has 1+ year in medical or behavioral health administration, strong phone and patient-facing skills, familiarity with Atlas and Dialpad, and a related degree.