Remote Referral Coordinator – Behavioral Health

Trusted Results Therapy Group; Alton (IL); Remote; USD 38,000 - 46,000; Full time

Job summary

Trusted Results Therapy Group is seeking a Remote Referral Coordinator to manage the referral intake from receipt through scheduling, ensuring triage and matching with the right provider. You will be a key contact for incoming referrals and collaborate with the intake team to deliver a smooth experience from first contact to appointment scheduling.

This position emphasizes strong phone skills, patient-facing communication, and coordination across therapy, psychiatry, and testing services, with a

Qualifications

• Degree in health sciences, psychology, or related field.
• 1+ year in medical or behavioral health administrative role.
• Strong phone and patient-facing communication skills.

Responsibilities

• Upload referral and insurance eligibility into Atlas.
• Triage and tag service type (therapy, medication management, testing, or combo).
• Patient outreach and scheduling.
• Notify referring provider upon receipt of referral.

Skills

Strong phone communication

Patient-facing skills

Bilingual (a plus)

Education

Associate's or bachelor's degree in health sciences or psychology

Tools

Atlas

Dialpad

Job description

Trusted Results Therapy Group is seeking a Remote Referral Coordinator to manage the referral intake from receipt through scheduling, ensuring triage and matching with the right provider. You will be a key contact for incoming referrals and collaborate with the intake team to deliver a smooth experience from first contact to appointment scheduling.

This position emphasizes strong phone skills, patient-facing communication, and coordination across therapy, psychiatry, and testing services, with a