Remote Referral Coordinator — Behavioral Health Intake

Trusted Results Therapy Group; Austin (TX); Remote; USD 36,000 - 46,000; Full time

Job summary

Trusted Results Therapy Group is seeking a Referral Intake & Triage Coordinator for a remote role. You will manage referral intake, verify insurance eligibility, triage service types, and coordinate scheduling with providers across our behavioral health services.

The ideal candidate has an Associate's or Bachelor's degree in health sciences or psychology and at least 1 year of medical/behavioral health admin experience, plus strong phone skills and familiarity with insurance platforms like

Qualifications

• Associate's or bachelor's degree in health sciences, psychology, or a related field.
• 1+ year of experience in a medical or behavioral health administrative role.
• Strong phone communication and patient-facing skills.
• Familiarity with insurance platforms, Dialpad.
• Bilingual is a plus.

Responsibilities

• Upload referral and insurance eligibility verification into Atlas.
• Triage and tag service type — therapy, medication management, psychological testing, or a combination.
• Patient Outreach & Scheduling.
• Notify referring provider upon receipt of referral.

Skills

Phone communication

Patient-facing skills

Bilingual

Education

Associate's or bachelor's degree in health sciences, psychology, or a related field

Tools

Dialpad

Job description

Trusted Results Therapy Group is seeking a Referral Intake & Triage Coordinator for a remote role. You will manage referral intake, verify insurance eligibility, triage service types, and coordinate scheduling with providers across our behavioral health services.

The ideal candidate has an Associate's or Bachelor's degree in health sciences or psychology and at least 1 year of medical/behavioral health admin experience, plus strong phone skills and familiarity with insurance platforms like