Remote Real-World Data Engagement Lead

Norstella; Indianapolis (IN); Remote; USD 160,000 - 185,000; Full time

Job summary

Norstella is seeking an Engagement Manager for RWD to own end-to-end client engagements, ensuring reliable delivery and strong outcomes across Norstella’s Real-World Data solutions. You will act as the primary success owner, coordinating timelines, deliverables, and communications to keep clients satisfied.

You will collaborate with delivery, data, product, and client support teams to translate objectives into executable plans, manage day-to-day operations, and drive scalable, high‑quality

Qualifications

• Master’s degree required in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field.
• 6-8 years of hands-on RWD analytics experience.
• 1-2 years leading RWD engagements.
• 1-2 years of experience coding with SQL.
• Domain knowledge working with commercial, market access, HEOR and epi clients.
• Experience managing multiple concurrent client engagements with life sciences.
• Significant experience with Real-World Data (Open Claims, Closed Claims, EMR) in life sciences delivery.
• Strong organizational, communication, and stakeholder management skills.

Responsibilities

• Serve as the primary contact for assigned RWD clients and establish clear success criteria and delivery plans.
• Coordinate across delivery, data, product, and support teams to ensure adherence to standards.
• Lead end-of-engagement reviews and hand-offs to Client Support; support renewal and growth.
• Foster cross-functional collaboration and identify opportunities for process improvements.

Skills

Hands-on RWD Analytics

RWD Engagement Leadership

SQL Coding

Domain knowledge: commercial, HEOR & E

Multi-engagement management

Open Claims, Closed Claims, EMR data

Stakeholder management

Communication skills

Education

Master’s degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field

Job description

Norstella is seeking an Engagement Manager for RWD to own end-to-end client engagements, ensuring reliable delivery and strong outcomes across Norstella’s Real-World Data solutions. You will act as the primary success owner, coordinating timelines, deliverables, and communications to keep clients satisfied.

You will collaborate with delivery, data, product, and client support teams to translate objectives into executable plans, manage day-to-day operations, and drive scalable, high‑quality