Remote-Ready Service Scheduler & Client Coordinator

Fire Protection Services, LLC; Atlanta (GA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary based on experience

Quarterly bonus opportunities

Flexible home base option

Paid time off

Medical, dental, vision, life insurance

Job summary

Fire Protection Services, LLC is seeking a dedicated Client Coordinator in Atlanta. This role focuses on customer outreach to schedule inspections and provide administrative support. Ideal candidates have 1-2 years in customer service or scheduling, possess excellent communication skills, and are detail-oriented.

Benefits include competitive salary, quarterly bonuses, and flexible work options.

Qualifications

• 1-2 years of experience in customer service, scheduling, or outreach roles.
• Self-motivated, adaptable, and collaborative in a team setting.

Responsibilities

• Make persistent calls to schedule recurring inspections.
• Partner with Inspections Coordinators to confirm appointments.
• Identify opportunities for recommending additional services.
• Assist with email correspondence and maintain inspection schedules.
• Support the Client Advocate as needed, focusing on calling.

Skills

Excellent phone communication

Persistence in follow-up calls

Organized and detail-oriented

Proficiency in ServiceTrade

Proficiency in QuickBooks

Proficiency in Excel

Proficiency in Google Sheets

Job description

Fire Protection Services, LLC is seeking a dedicated Client Coordinator in Atlanta. This role focuses on customer outreach to schedule inspections and provide administrative support. Ideal candidates have 1-2 years in customer service or scheduling, possess excellent communication skills, and are detail-oriented.

Benefits include competitive salary, quarterly bonuses, and flexible work options.