Field Service Coordinator

NorthPoint Search Group; Atlanta (GA); On-site; USD 60,000 - 70,000; Full time

Job summary

A fast-growing service and logistics company in Atlanta is seeking a Field Service Coordinator to oversee technician scheduling, client communications, and ensure timely service delivery. This role is crucial for maintaining exceptional service standards as the company expands.

Qualifications

• 2+ years of experience in service coordination or related role.

Responsibilities

• Coordinate and schedule field service technicians based on demand.
• Serve as liaison between field teams and customers for updates.
• Track service calls, parts, and job completion timelines.

Skills

Multitasking

Communication

Education

High school diploma

Associate or bachelor’s degree

Tools

CRM software

Job description

Field Service Coordinator

Who:A fast-growing service and logistics company supporting field operations across the Southeast.

What:Seeking a Field Service Coordinator to oversee technician scheduling, client communications, and on-time service delivery.

When:Hiring now due to company growth.

Where:Atlanta, GA

Why:This role has opened as part of our expansion and increased service demand.

Office Environment:Team-oriented, process-driven, and fast-paced.

Salary:$60,000–$70,000 annually, depending on experience.

Position Overview:

The Field Service Coordinator ensures efficient field operations by managing schedules, communicating with customers, and providing essential support to technicians to maintain exceptional service standards.

Key Responsibilities:

● Coordinate and schedule field service technicians based on demand and geography

● Serve as the liaison between field teams and customers for scheduling and updates

● Track service calls, parts, and job completion timelines

● Maintain accurate records in the service management system

● Support compliance with safety and service quality protocols

Qualifications:

● 2+ years of experience in service coordination, dispatch, or a related role

● Excellent multitasking and communication skills

● Strong proficiency with scheduling and CRM software

● Comfortable working in a dynamic, deadline-driven environment

● High school diploma required; associate or bachelor’s degree preferred

If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.

Feel free to share this opportunity with anyone in your network who might be a good fit!