Remote Cybersecurity Readiness Consultant

CrowdStrike Inc.; Phoenix (AZ); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Vacation & holidays

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with customers, maximize their CrowdStrike Services investment, and align security objectives with service capabilities.

You will manage senior relationships, drive preparedness, and coordinate with Sales and Delivery to ensure optimal outcomes. The role requires cybersecurity services experience, strong communication, and the ability to manage multiple relationships in a fast-paced environment, with opportunities to

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, and or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in written and verbal communication.
• Demonstrated ability to balance competing priorities while maintaining attention to detail.
• Clear competency in managing multiple customer relationships simultaneously.
• An understanding of cybersecurity concepts and incident response considerations.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Cybersecurity services

Senior relationships

Project coordination

Written and verbal comm

Workload management

Multiple customer relationships

Cybersecurity concepts

AI technologies usage

Job description

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with customers, maximize their CrowdStrike Services investment, and align security objectives with service capabilities.

You will manage senior relationships, drive preparedness, and coordinate with Sales and Delivery to ensure optimal outcomes. The role requires cybersecurity services experience, strong communication, and the ability to manage multiple relationships in a fast-paced environment, with opportunities to