Remote Cybersecurity Readiness Consultant

CrowdStrike Inc.; Topeka (KS); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Market leader in compensation and equi

Wellness programs

Generous vacation and holidays

Paid parental/adoption leaves

Professional development opportunities

Employee networks and volunteer机会

Vibrant office culture and benefits

Job summary

CrowdStrike, a global cybersecurity leader, is seeking a Readiness Services Consultant to partner with customers, maximize CrowdStrike Services investment, and drive security outcomes. The role blends relationship management, technical advisory, and program optimization to ensure customer success.

You will collaborate across Sales and Delivery, grow strategic accounts, and contribute to program improvements while supporting a fast-paced, AI-enabled environment. This remote U.S.

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, and/or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in both written and verbal communication.
• Demonstrated ability to excel in a fast-paced environment with strong workload management skills, balancing competing priorities while maintaining attention to detail.
• Clear competency in managing multiple customer relationships simultaneously.
• An understanding of cybersecurity concepts and incident response considerations.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Senior-level relationship management

Cybersecurity services

Project coordination

Written and verbal communication

AI technologies for workflows

Job description

CrowdStrike, a global cybersecurity leader, is seeking a Readiness Services Consultant to partner with customers, maximize CrowdStrike Services investment, and drive security outcomes. The role blends relationship management, technical advisory, and program optimization to ensure customer success.

You will collaborate across Sales and Delivery, grow strategic accounts, and contribute to program improvements while supporting a fast-paced, AI-enabled environment. This remote U.S.