Remote RCM Implementation Lead - Therapy EHR

Raintree Systems, Inc.; Charlotte (NC); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote First

Paid Time Off/11 Paid Holidays/Year‑</

Health, Dental, Vision, HSA/FSA,401K w

Disability & Life Insurance

Employee Assistance Program

Paid Parental Leave

Job summary

Raintree Systems, Inc. is seeking an Implementation Consultant – Revenue Cycle Management to work remotely from eligible states in the U.S.

The role centers on configuring RCM modules, optimizing billing workflows, and leading end-to-end client implementations for medical billing operations. You will coordinate with clients, clearancehouses, and payers to ensure successful onboarding, proper claim submission, and rapid resolution of denials.

Qualifications

• Must have experience in at least 2 of the following areas: Revenue Cycle Management / Medical Billing Software, Implementations, Product/Project Management, Training.
• Direct experience with medical billing workflows and RCM operations (charge entry, claim submission, payment posting, denial management, and AR management).
• Solid understanding of clearinghouse operations, electronic claim formats, ERAs, eligibility and claim scrubbers.
• Familiarity with therapy-specific billing requirements (PT/OT/ST), including Medicare Part B rules, modifiers, cap limits, and authorization tracking, is a strong plus.
• Bachelor's Degree in business, healthcare administration, or a related field.
• Web-based Training or Classroom Training/Coaching experience is a plus.
• Knowledge of medical computerized billing, EMR/EHR systems, and scheduling software systems required.
• Work experience in a medical office environment, billing office, customer service, IT, or support desk is a plus.
• Strong working knowledge of MS Windows, MS Office, or Google Workspace.

Responsibilities

• Oversee, coordinate, and manage all aspects of the implementation for new and existing clients.
• Configure the Raintree application utilizing best practices for the latest features and functionality in the system for a given client, with specific emphasis on revenue cycle, billing, and clinical workflows.
• Analyze client billing operations, fee schedules, payer setups, and charge capture workflows to configure RCM module for optimal clean claim rates and reduced days in AR.
• Lead the setup, configuration, and testing of electronic claim submission, electronic remittance advice, real-time eligibility verification, and clearinghouse integrations.
• Partner with clearinghouse representatives and payer enrollment teams to ensure smooth transition and onboarding of EDI, EFT, and ERA connections.
• Direct comprehensive end-to-end testing of clinical-to-billing handoffs—from scheduling, co-pay collection, and clinical documentation charge capture through to final claim generation and submission.
• Train client billing teams, billers, and revenue cycle managers through key product learning milestones, including claim scrubbing, denial management, patient statement processing, and financial reporting.
• Serve as a direct point of customer contact during the implementation.
• Proactively and independently manage client escalations.
• Assist in the review of client processes and the development of new workflow plans.
• Communicate progress updates weekly or as agreed upon with the client.
• Ensure implementation milestones are met on time.
• Coordinate data conversion, interface, and EDI/clearinghouse timelines and expectations.
• Follow project plans and manage scope and timeline, escalating to project managers as needed.
• Hand off to Client Support when the client has successfully completed the implementation process.
• Support sales team in hand-off of new clients.
• Assure overall client satisfaction.
• Perform other duties as needed and directed by project managers.

Skills

Revenue Cycle Management

Medical Billing Software

Implementations

Product/Project Management

Training

Education

Bachelor's Degree in Business or Healthcare Administration

Tools

Web-based Training

Classroom Training/Coaching

Job description

Raintree Systems, Inc. is seeking an Implementation Consultant – Revenue Cycle Management to work remotely from eligible states in the U.S.

The role centers on configuring RCM modules, optimizing billing workflows, and leading end-to-end client implementations for medical billing operations. You will coordinate with clients, clearancehouses, and payers to ensure successful onboarding, proper claim submission, and rapid resolution of denials.