Remote Quality & Performance Officer in Housing

Housing Group; United States; Remote; USD 39.000 - 41.000; Vollzeit

Benefits dieser Stelle

Homeworking

Contributory pension (matching up to 8

Medicash healthcare plan

Cinema tickets discounts

Gym membership discounts

broad employee discounts

Zusammenfassung

Housing Group is seeking a Quality and Performance professional to produce regular performance reports, ensure robust controls, and drive improvements across our housing services for older people. You will join a committed team that values collaboration and clear communication with stakeholders at all levels.

This role is homebased in the North West with occasional travel to Warrington Head Office three or four times a month. Core hours are 9am–5pm, with some after-hours work as needed.

Qualifikationen

• Strong data analytical and problem-solving skills.
• Ability to communicate effectively at all levels.
• Collaborative team player with stakeholder focus.
• Understanding of housing management and regulatory framework.
• Solid IT experience, including Office 365; Dynamics CRM knowledge preferred.

Aufgaben

• Produce regular performance reports and dashboards.
• Ensure effective controls are in place to drive improvements.
• Collaborate with teams to deliver high-quality services for customers.
• Engage with stakeholders across the organisation to drive change.
• Support the wider housing team on key projects as required.

Kenntnisse

Data analysis

Problem-solving

Communication

Collaboration

Stakeholder engagement

Dynamics CRM

Tools

Microsoft Office/365

Dynamics CRM

Jobbeschreibung

Housing Group is seeking a Quality and Performance professional to produce regular performance reports, ensure robust controls, and drive improvements across our housing services for older people. You will join a committed team that values collaboration and clear communication with stakeholders at all levels.

This role is homebased in the North West with occasional travel to Warrington Head Office three or four times a month. Core hours are 9am–5pm, with some after-hours work as needed.