Community Support Practitioner – Housing Related Support Service, 40hrs

Humbercare Ltd; Hull (TX); On-site; USD 28,000 - 33,000; Full time

Job summary

Humbercare Ltd is seeking a dedicated Support Worker to deliver person-centred support to customers referred into the HRS and ensure contract compliance. You will engage weekly to help individuals secure, maintain, and achieve independent living within the community.

The role requires experience in social care, knowledge of support agencies, and strong communication and organisational skills. A driving licence and transport access are essential; progression toward a housing/care qualification is

Qualifications

• Educated to Level 2 Diploma or equivalent.
• Experience of working in a social care or similar environment.
• Knowledge of statutory and voluntary support agencies.
• Working knowledge of person-centred, strengths-based approaches to support and care planning.
• Experience of working with others to achieve successful outcomes.
• Excellent communication, interpersonal and problem-solving skills.
• Team working experience, working cooperatively with colleagues in complex, pressurised situations.
• Excellent organisational and time management skills and the ability to effectively manage a caseload.
• The successful candidate(s) will hold a current driving licence and have access to transport, as travelling between properties and on occasion transporting clients would be essential to the role.
• Willing to work towards a recognised housing/care/support qualification.

Responsibilities

• To provide a programme of person-centred support to customers referred into the HRS in accordance with contract requirements.
• To engage with customers on a weekly basis to support individuals to secure, maintain and achieve independent living in the community.
• The co-provision of support plans, risk management plans, crisis intervention and engaging with customers in order to deliver positive outcomes in a service that offers involvement and empowerment for customers.
• To provide a high-quality service; ensuring outstanding customer service and service delivery by acting as an ambassador for Humbercare and point of contact for customers. Engaging with customers to design services that work for them and utilising resources within the local area to make a real, quality difference to peoples' lives.

Skills

Communication skills

Interpersonal skills

Problem solving

Teamwork

Time management

Education

Level 2 Diploma or equivalent

Job description

• To provide a programme of person-centred support to customers referred into the HRS in accordance with contract requirements
• To engage with customers on a weekly basis to support individuals to secure, maintain and achieve independent living in the community
• The co-provision of support plans, risk management plans, crisis intervention and engaging with customers in order to deliver positive outcomes in a service that offers involvement and empowerment for customers
• To provide a high-quality service; ensuring outstanding customer service and service delivery by acting as an ambassador for Humbercare and point of contact for customers. Engaging with customers to design services that work for them and utilising resources within the local area to make a real, quality difference to peoples' lives
• Educated to Level 2 Diploma or equivalent.
• Experience of working in a social care or similar environment.
• Knowledge of statutory and voluntary support agencies.
• Working knowledge of person-centred, strengths-based approaches to support and care planning.
• Experience of working with others to achieve successful outcomes.
• Excellent communication, interpersonal and problem-solving skills.
• Team working experience, working cooperatively with colleagues in complex, pressurised situations.
• Excellent organisational and time management skills and the ability to effectively manage a caseload.
• The successful candidate(s) will hold a current driving licence and have access to transport, as travelling between properties and on occasion transporting clients would be essential to the role.
• Willing to work towards a recognised housing/care/support qualification.

Contract

• 40 hrs per week, Permanent

Key Responsibilities

• To provide a programme of person-centred support to customers referred into the HRS in accordance with contract requirements
• To engage with customers on a weekly basis to support individuals to secure, maintain and achieve independent living in the community
• The co-provision of support plans, risk management plans, crisis intervention and engaging with customers in order to deliver positive outcomes in a service that offers involvement and empowerment for customers
• To provide a high-quality service; ensuring outstanding customer service and service delivery by acting as an ambassador for Humbercare and point of contact for customers. Engaging with customers to design services that work for them and utilising resources within the local area to make a real, quality difference to peoples' lives

Essential Requirements

• Educated to Level 2 Diploma or equivalent.
• Experience of working in a social care or similar environment.
• Knowledge of statutory and voluntary support agencies.
• Working knowledge of person-centred, strengths-based approaches to support and care planning.
• Experience of working with others to achieve successful outcomes.
• Excellent communication, interpersonal and problem-solving skills.
• Team working experience, working cooperatively with colleagues in complex, pressurised situations.
• Excellent organisational and time management skills and the ability to effectively manage a caseload.
• The successful candidate(s) will hold a current driving licence and have access to transport, as travelling between properties and on occasion transporting clients would be essential to the role.

Desirable Requirements

• Willing to work towards a recognised housing/care/support qualification.

If you are passionate about supporting vulnerable individuals and have the necessary skills and experience, we would love to hear from you.