Regional Performance & Quality Improvement Lead

Ministry of Justice; United States; Remote; USD 47,000 - 64,000; Full time

Job summary

The Ministry of Justice is recruiting a Performance & Quality Officer to support Probation Delivery Units across the Yorkshire and the Humber region. This temporary post requires travel across the region and delivery of quality improvement initiatives to meet national performance indicators.

The role focuses on extracting and analysing data to identify performance issues, developing improvement plans, and sharing best practice with PQOs to drive regional quality.

Qualifications

• Demonstrate the ability to extract and maintain information and analyse data.
• Experience of using Excel, Word, Outlook, PowerPoint, Business Objects and Power BI.

Responsibilities

• Support Probation Delivery Units (PDUs) to achieve agreed performance targets across the Yorkshire and the Humber region.
• Develop and deliver a quality improvement programme for the region.
• Identify local performance and quality issues and link to HMPPS priorities.
• Run improvement initiatives to address opportunities for performance improvement.
• Share best practice with other PQOs to maximise regional quality and performance.

Skills

Data analysis

Quality improvement

Stakeholder engagement

Analytical thinking

Tools

Excel

Word

Outlook

PowerPoint

Business Objects

Power BI

Job description

The Ministry of Justice is recruiting a Performance & Quality Officer to support Probation Delivery Units across the Yorkshire and the Humber region. This temporary post requires travel across the region and delivery of quality improvement initiatives to meet national performance indicators.

The role focuses on extracting and analysing data to identify performance issues, developing improvement plans, and sharing best practice with PQOs to drive regional quality.