Remote Quality Improvement Specialist

Vibrant Emotional Health; United States; Remote; USD 45,000 - 61,000; Full time

Job summary

Vibrant Emotional Health is seeking a remote Specialist, Quality Improvement to coordinate proactive quality initiatives across a large network of crisis centers. You will support the QI Manager, conduct analyses, and ensure timely reporting to funders and leaders in suicide prevention communities.

The role requires collaboration, strong analytical skills, and experience with data-driven quality improvement in a nonprofit healthcare setting. A Bachelor's degree is required; Master’s preferred.

Qualifications

• Bachelor's degree required; master's preferred in Healthcare, Public Health, or Social Sciences.
• Experience at a crisis center or interest in mental health/suicide prevention; nonprofit experience preferred.
• Experience with compliance and quality improvement activities and data analysis preferred.

Responsibilities

• Coordinate the development, coordination, and implementation of a formal quality improvement plan across a large network of crisis centers to achieve quality improvement goals.
• Monitor internal QI activities and ensure adherence to funder and agency QI goals; ensure all deliverables are met.
• Ensure QI/Outcomes reports for external funders/stakeholders (SAMSHA; Vibrant QI Report; Board Reports) are completed promptly.
• Monitor, analyze, and report on performance; develop strategies for improvement.
• Lead regular program QI meetings to review outcomes, deliverables, and KPIs.
• Collaborate with other departments to develop proactive QI activities ensuring Lifeline KPIs are met.
• Analyze and investigate claims/grievances; ensure adherence to best practices and policies.
• Collect data, perform analysis, set KPIs, and measure progress.

Skills

Analytical skills

Problem-solving

Presentation skills

Public speaking

Attention to detail

Time management

Organizational skills

Customer-service orientation

Team collaboration

Education

Bachelor's Degree

Master's degree preferred in Healthcare, Public Health or Social Sciences

Tools

Microsoft Office

Google Suite

Job description

Vibrant Emotional Health is seeking a remote Specialist, Quality Improvement to coordinate proactive quality initiatives across a large network of crisis centers. You will support the QI Manager, conduct analyses, and ensure timely reporting to funders and leaders in suicide prevention communities.

The role requires collaboration, strong analytical skills, and experience with data-driven quality improvement in a nonprofit healthcare setting. A Bachelor's degree is required; Master’s preferred.