Remote Quality Improvement & Tech Development Lead

American Heart Association; Dallas (TX); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition Assistance

Paid Time Off

Work-Life Harmonization

Employee Wellness Program

Job summary

The American Heart Association is seeking a Quality Improvement Business and Technology Development Manager to support our National Center office. This full-time, remote role can be home-based, with up to 20% travel to engage healthcare partners nationwide.

You will lead recruitment, onboarding, and ongoing engagement of hospitals, health systems, and outpatient clinics in funded quality improvement initiatives, coordinating with vendors and internal teams.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3 years of relevant experience.
• Experience with sales development or fund-raising in the American Heart Association or related non-profit.
• Experience with account management and sales success.
• Experience in onboarding organizations to technologies or other technical experience related to interoperability or healthcare data.
• Experience building and managing relationships with external alliances or partners.
• Experience identifying and building relationships with key volunteers in hospital or clinical settings.
• Ability to interact and engage with C-Suite and/or technical leaderships, ideally in hospital or outpatient clinic settings.
• Ability to implement effective business-to-business marketing/sales plans.
• Ability to work independently and effectively manage multiple projects in a fast-paced environment.
• Excellent negotiation skills.
• Excellent written and oral communications.
• Ability to travel up to 20% local and overnight stay

Responsibilities

• Recruit, onboard, and engage hospitals, health systems, health networks, and outpatient organizations in funded quality improvement initiatives and registry programs.
• Serve as the primary point of contact for participating in organizations, building strong relationships and supporting successful implementation, engagement, and long-term participation.
• Collaborate across implementation, technology, analytics, quality improvement, and market teams to ensure successful program delivery, compliance, and growth.
• Coordinate the implementation of EHR-connected registry technologies by partnering with healthcare system stakeholders, technology vendors, and internal teams.
• Identify opportunities to improve operational processes, streamline workflows, and develop scalable approaches that enhance program effectiveness across multiple initiatives.
• Monitor participant progress and program performance, proactively addressing barriers and identifying opportunities to improve engagement, utilization, satisfaction, and outcomes.

Skills

Relationship-building

Negotiation

Project coordination

Stakeholder engagement

Communication skills

Education

Bachelor’s Degree or equivalent experience

Job description

The American Heart Association is seeking a Quality Improvement Business and Technology Development Manager to support our National Center office. This full-time, remote role can be home-based, with up to 20% travel to engage healthcare partners nationwide.

You will lead recruitment, onboarding, and ongoing engagement of hospitals, health systems, and outpatient clinics in funded quality improvement initiatives, coordinating with vendors and internal teams.