Remote Quality Assurance Analyst

Maximus; Atlanta (GA); Remote; USD 59,000 - 68,000; Full time

Job summary

Maximus is seeking a Quality Assurance Specialist to monitor and improve operations, ensuring adherence to quality standards and contractual requirements. The role collaborates with leadership, training teams, and staff to drive continuous improvement through data-driven analysis.

The position emphasizes quality program development, performance reporting, and staff training, with a focus on maintaining compliance and implementing corrective actions.

Qualifications

• Bachelor's degree in relevant field and 3+ years of experience.
• Three or more years in QA, QC, auditing, or performance management.
• Experience conducting audits and monitoring to evaluate compliance with standards.
• Strong analytical skills to identify trends and gaps and provide recommendations.
• Ability to present routine and ad hoc reports to support decisions.
• Collaborates with cross-functional teams to support quality initiatives.

Responsibilities

• Conduct internal audits to meet quality metric requirements.
• Develop and update procedures when changes occur.
• Analyze performance reports and provide solutions to identified issues.
• Create routine and ad hoc reports on project performance.
• Monitor QA activities to support project functioning.
• Identify trends and implement corrective action plans.
• Assist training and knowledge materials for staff.

Skills

Quality assurance

Auditing

Data analysis

Communication

Documentation

Education

Bachelor's degree

Job description

Maximus is seeking a Quality Assurance Specialist to monitor and improve operations, ensuring adherence to quality standards and contractual requirements. The role collaborates with leadership, training teams, and staff to drive continuous improvement through data-driven analysis.

The position emphasizes quality program development, performance reporting, and staff training, with a focus on maintaining compliance and implementing corrective actions.