Remote QA & Compliance Analyst: Quality Improvement

MAXIMUS; New Orleans (LA); Teletrabalho; USD 65 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance coverage

Life and disability insurance

A retirement savings plan

Paid holidays

Paid time off

Short- and long-term incentives

Program-specific awards

Resumo da oferta

MAXIMUS is seeking a Quality Assurance Specialist for a fully remote role in the United States. The position emphasizes monitoring, auditing, and improving operational performance to ensure compliance with quality standards and contractual requirements.

Responsibilities include conducting audits, analyzing data, developing corrective actions, and supporting staff training to drive continuous quality improvements across the project.

Qualificações

• Bachelor's degree required or equivalent experience.
• 3+ years of quality assurance, quality control, compliance monitoring, auditing, operations analysis, process improvement, or performance management.

Responsabilidades

• Conduct internal audits to ensure quality metric requirements are met.
• Collaborate on developing and updating procedures when changes occur.
• Analyze reports on operational performance and propose solutions.
• Develop routine and ad hoc performance reports and research issues.
• Monitor quality assurance activities to support project effectiveness.
• Identify trends in quality program data and implement corrective actions.
• Assist in monitoring performance against contractual requirements using system apps.
• Update staff materials and knowledge resources for quality programs.
• Support staff training to achieve quality program goals.
• Evaluate effectiveness of quality initiatives and improvement efforts.
• Perform other duties as assigned by management.

Conhecimentos

Analytical skills

Written communication

Verbal communication

Data analysis

Cross-functional collaboration

Attention to detail

Formação académica

Bachelor's degree

Descrição da oferta de emprego

MAXIMUS is seeking a Quality Assurance Specialist for a fully remote role in the United States. The position emphasizes monitoring, auditing, and improving operational performance to ensure compliance with quality standards and contractual requirements.

Responsibilities include conducting audits, analyzing data, developing corrective actions, and supporting staff training to drive continuous quality improvements across the project.