Remote QA Analyst: Operational Excellence & Audits

Remote; San Francisco (CA); A distancia; USD 59.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive annual salary

Fully remote work

Equipment provided

Healthcare coverage

Insurance protection

Retirement savings

Paid time off

Professional development

Descripción de la vacante

Remote is seeking a detail-oriented Quality Assurance Analyst to monitor performance, strengthen compliance, and drive continuous improvement across business processes. You will conduct quality audits, evaluate performance data, identify trends, and recommend actionable solutions to improve service delivery and operational effectiveness.

Working remotely with cross-functional teams, you’ll help maintain quality standards and contract compliance.

Formación

• Bachelor's degree in a relevant field with at least 3 years of experience.
• Experience conducting audits and monitoring to assess quality standards and contractual obligations.
• Strong analytical and problem-solving skills with data interpretation and trend identification.
• Experience preparing and presenting routine and ad hoc performance reports.
• Ability to develop and track corrective action plans to resolve quality issues.

Responsabilidades

• Conduct internal quality audits and monitoring to evaluate compliance with standards and contracts.
• Analyze performance data to identify trends, gaps, and improvement opportunities.
• Develop and present routine performance reports to support decisions.
• Investigate quality issues and implement corrective actions.
• Collaborate with leaders to update processes and procedures as needed.
• Monitor project performance and compliance using quality tools and systems.
• Support creation of knowledge resources and staff training materials.

Conocimientos

Quality assurance

Auditing

Data analysis

Process improvement

Reporting

Educación

Bachelor's degree

Herramientas

Quality monitoring tools

Reporting software

Descripción del empleo

Remote is seeking a detail-oriented Quality Assurance Analyst to monitor performance, strengthen compliance, and drive continuous improvement across business processes. You will conduct quality audits, evaluate performance data, identify trends, and recommend actionable solutions to improve service delivery and operational effectiveness.

Working remotely with cross-functional teams, you’ll help maintain quality standards and contract compliance.