Remote Pulp & Paper Service Account Manager – West US

ANDRITZ AG; Helena (MT); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision benefits

Retirement savings program

Paid time off and holidays

Career development opportunities

Global organization with technologies

Remote-based role

Job summary

ANDRITZ AG is seeking a highly motivated Service Account Manager to support customers throughout the Western United States. The role emphasizes building relationships with paper mills, optimizing performance, and delivering value through ANDRITZ's service solutions.

The position targets an experienced sales/account management professional with pulp and paper industry expertise, comfortable guiding technical discussions, and driving business growth from a remote home-office setup with up to 80%

Qualifications

• Bachelor's degree in Engineering or equivalent experience.
• Minimum 10 years of pulp and paper industry experience.
• Knowledge of ANDRITZ Stock Preparation and Paper Machine Service lines.
• Strong verbal and written communication skills.
• Proven ability to build and maintain long-term customer relationships.
• Excellent organizational and time-management abilities.
• Proficiency with CRM systems and sales management tools.
• Willingness to travel extensively throughout the Western U.S. (≈80%).

Responsibilities

• Develop, manage, and grow customer relationships across the Western U.S.
• Identify and pursue sales opportunities for ANDRITZ Paper Service products.
• Act as trusted advisor by understanding customer operations and objectives.
• Collaborate with engineering, service, project management, and product teams.
• Lead customer meetings, discussions, presentations, and reviews.
• Maintain territory plans, forecasts, and CRM records.
• Monitor satisfaction and implement growth strategies for retention.
• Stay informed on market trends, competition, and opportunities.

Skills

Engineering degree

10+ years P&P

Stock Prep & Paper Service knowledge

CRM software

Travel up to 80%

Relationship building

Communication skills

Education

Bachelor's degree in Engineering

Tools

CRM systems

Sales management tools

Job description

ANDRITZ AG is seeking a highly motivated Service Account Manager to support customers throughout the Western United States. The role emphasizes building relationships with paper mills, optimizing performance, and delivering value through ANDRITZ's service solutions.

The position targets an experienced sales/account management professional with pulp and paper industry expertise, comfortable guiding technical discussions, and driving business growth from a remote home-office setup with up to 80%