Western US Service Account Manager – Paper Services

ANDRITZ AG; New Mexico; Remote; USD 90,000 - 140,000; Full time

Job summary

ANDRITZ AG is seeking a high-energy Service Account Manager to cover the Western United States. The role focuses on building and expanding relationships with paper mills, identifying opportunities, and delivering ANDRITZ service solutions that improve performance and reliability.

Ideal candidates have sales/account management experience in pulp and paper, strong customer-facing skills, and the ability to travel up to 80% to customer sites across the Western US.

Qualifications

• Bachelor's degree in Engineering or an equivalent combination of education and industry experience.
• Knowledge of ANDRITZ Stock Preparation and Paper Machine Service product lines.
• Proven ability to build and maintain long-term customer relationships.
• Sales, business development, or account management experience within the pulp and paper industry.
• Established relationships with paper industry customers throughout the Western United States.
• Experience supporting industrial manufacturing or process industries.

Responsibilities

• Develop, manage, and grow customer relationships throughout the Western United States.
• Identify and pursue sales opportunities across ANDRITZ Paper Service products and solutions.
• Serve as a trusted advisor by understanding customer operations, challenges, and business objectives.
• Collaborate with engineering, service, project management, and product teams to deliver customer-focused solutions.
• Lead customer meetings, technical discussions, presentations, and account reviews.
• Maintain territory plans, forecasts, opportunity pipelines, and customer activity within CRM systems.
• Monitor customer satisfaction and implement strategies that support long-term account growth and retention.

Skills

CRM proficiency

Sales management

Customer relationship

Time management

Travel readiness

Education

Bachelor's degree in Engineering or related field

Job description

ANDRITZ AG is seeking a high-energy Service Account Manager to cover the Western United States. The role focuses on building and expanding relationships with paper mills, identifying opportunities, and delivering ANDRITZ service solutions that improve performance and reliability.

Ideal candidates have sales/account management experience in pulp and paper, strong customer-facing skills, and the ability to travel up to 80% to customer sites across the Western US.