Remote Public Safety SaaS Business Analyst

Remote; San Francisco (CA); A distancia; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and 401k with 401k

Discretionary paid time off

Paid parental leave for all

Fitness Programs

Emotional & Mental Wellness support

Descripción de la vacante

Axon is hiring a Business Analyst to partner with public safety agencies, understand operational needs, design solutions, and configure our SaaS platform to support mission-critical work.

You’ll join a cross-functional deployment team on flexible, remote arrangements with travel up to 60%. The role emphasizes collaboration, requirement gathering, testing, and delivering measurable outcomes for safer communities.

Formación

• Bachelor in Business, Operations, Computer Science, or Engineering, or equivalent.
• 2-3+ years of relevant SaaS implementation experience
• Experience working with or in Law Enforcement.
• Experience managing process improvement or facilitating change management amongst teams.
• Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
• Self-starter who thrives with problem-solving and embraces ambiguity.
• Willingness to join forces and drive company-wide initiatives across multiple departments.
• Technical delivery experience and/or coding language knowledge.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Responsabilidades

• Collaborate with the customer to configure systems to achieve business outcomes.
• Capture the voice and desired outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
• Discover complex business requirements, providing structure and clarity, and work with Technical Business Analysts, Project Managers, Solution Architects, and Product teams to design and deliver solutions.
• Assess impact and feasibility of proposed solution evaluating alternatives and delivering solutions that accomplish agency outcomes.
• Design, administer, and document functional/user acceptance tests and training.
• Translate complex business requirements into quality technical configurations.

Conocimientos

Business Analysis

Requirements gathering

User stories

Testing

Educación

Bachelor in Business, Operations, Computer Science, or Engineering

Descripción del empleo

Axon is hiring a Business Analyst to partner with public safety agencies, understand operational needs, design solutions, and configure our SaaS platform to support mission-critical work.

You’ll join a cross-functional deployment team on flexible, remote arrangements with travel up to 60%. The role emphasizes collaboration, requirement gathering, testing, and delivering measurable outcomes for safer communities.