Provider Success Strategist

Counterpart Health; Mississippi; Remote; USD 108,000 - 140,000; Full time

Benefits offered by this job

Bonus program

401k matching

Medical, dental, and vision coverage

No-Meeting Fridays

Remote-friendly culture

Paid parental leave

ESPP

Stipend for cell phone & internet

Job summary

Counterpart Health is seeking a Provider Success Manager to manage a portfolio of primary care provider partnerships and drive adoption of Counterpart Assistant. You will be the external product SME, leveraging Medicare knowledge and provider workflow insights to expand presence in value-based care and maximize platform utilization.

This is a results-driven, field-facing role requiring travel up to 75% and residence in Birmingham, AL counties with willingness to travel to practices up to five

Qualifications

• 5-7+ years in provider engagement, healthcare account management, or value-based care consulting.
• Proven ability to build collaborative relationships with clinicians and staff.
• Deep understanding of primary care workflows and implementing clinical process changes.
• Knowledge of EHRs, medical billing, Medicare Advantage, and risk-based payment arrangements.
• Strong project management skills and ability to prioritize competing initiatives.
• Willingness to travel up to 75%.

Responsibilities

• Own & Manage Provider Relationships: primary contact for provider partners and drive adoption of Counterpart Assistant.
• Support Provider Recruitment Activities as Product SME: onboarding and training best practices with in-office workflows.
• Optimize Provider Success & Retention: implement engagement plan to maximize platform use and value-based care outcomes.
• Lead Data-Driven Decision-Making: analyze provider performance metrics and identify trends, risks, and opportunities.
• Influence and drive adoption of best practices: implement CA best practices across PCP practices.
• Cross-Functional Player: collaborate with sales, product, and operations to refine offerings.

Skills

Provider engagement

Healthcare account management

Value-based care

Relationship management

Data-driven decision making

Travel readiness

Tools

EHRs

Medical billing systems

Job description

Counterpart Health is seeking a Provider Success Manager to manage a portfolio of primary care provider partnerships and drive adoption of Counterpart Assistant. You will be the external product SME, leveraging Medicare knowledge and provider workflow insights to expand presence in value-based care and maximize platform utilization.

This is a results-driven, field-facing role requiring travel up to 75% and residence in Birmingham, AL counties with willingness to travel to practices up to five