Remote Provider Data Operations Lead

Oscar Health, Inc.; United States; Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Benefits including medical, dental, &

Unlimited vacation

Annual performance bonuses

Job summary

Oscar Health, Inc. is seeking a Provider Data Operations Supervisor to lead a team, drive metrics, and coordinate with stakeholders to improve productivity and client satisfaction. The role reports to the Manager, Provider Data Operations and emphasizes data-driven decision making, process improvement, and cross-functional collaboration.

The position is fully remote for U.S. residents (excluding certain states) with opportunities for travel to team meetings and events.

Qualifications

• 3+ years of direct people management experience.
• 2+ years of experience in an operations role supporting production teams.
• 1+ year experience using data to drive decision making and continuous improvement.
• 3+ years of Provider data experience with health insurance company.
• Strong proficiency navigating Excel/Google Sheets, JIRA, and/or SQL.
• Experience using analytics tools and reporting (Tableau, Looker, Periscope, etc.) to read, interpret and action upon data.
• Experience supporting process improvement initiatives cross-functionally.

Responsibilities

• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics; assists in developing metrics and mitigation strategies.
• Collaborates with internal and external stakeholders to formulate proactive implementation and risk mitigation strategies.
• Conducts root-cause analysis on systemic issues and constructs action plans.
• Maintains, analyzes, and communicates reporting on KPIs; tracks monthly and quarterly objectives.
• Hire and manage a team with performance management and HR tasks.
• Complies with applicable laws and regulations.
• Other duties as assigned.

Skills

People management

Operations

Data-driven decision making

Provider data experience

Excel

Google Sheets

JIRA

SQL

Analytics tools

Process improvement

Education

Bachelor’s Degree

Lean Six Sigma / Operational Excellence Certification

Tools

JIRA

SQL

Tableau

Looker

Periscope

Job description

Oscar Health, Inc. is seeking a Provider Data Operations Supervisor to lead a team, drive metrics, and coordinate with stakeholders to improve productivity and client satisfaction. The role reports to the Manager, Provider Data Operations and emphasizes data-driven decision making, process improvement, and cross-functional collaboration.

The position is fully remote for U.S. residents (excluding certain states) with opportunities for travel to team meetings and events.