Provider Data Operations Lead — Remote

Oscar; United States; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Annual performance bonuses

Medical, dental, vision benefits

Unlimited vacation program

11 paid holidays

Job summary

Oscar is seeking a Provider Data Operations Supervisor to coach a remote team across the United States, driving data-informed decisions and process improvements. You will partner with managers to boost productivity and client satisfaction while overseeing reporting and performance metrics.

The role reports to the Manager, Provider Data Operations and requires 3+ years in people management, 2+ years in operations, and strong data skills. Remote work available with some travel.

Qualifications

• 3+ years of direct people management experience.
• 2+ years in an operations role supporting production teams.
• 1+ year using data to drive decision making and continuous improvement.
• 3+ years of Provider data experience with health insurance company.
• Strong proficiency navigating Excel/Google Sheets, JIRA, and/or SQL.

Responsibilities

• Evaluates departmental performance by analyzing data and metrics and assists in mitigation strategies.
• Collaborates with stakeholders to implement change management and program strategies.
• Conducts root-cause analysis on systemic issues and creates action plans.
• Maintains and reports on team KPIs, tracking monthly and quarterly objectives.
• Hires and manages a team with performance development and HR tasks.
• Ensures compliance with applicable laws and regulations.

Skills

People management

Operations experience

Data-driven decision making

Provider data experience

Excel/Google Sheets

JIRA

SQL

Education

Bachelor's Degree

Lean Six Sigma or similar certification

Tools

Excel/Google Sheets

JIRA

SQL

Job description

Oscar is seeking a Provider Data Operations Supervisor to coach a remote team across the United States, driving data-informed decisions and process improvements. You will partner with managers to boost productivity and client satisfaction while overseeing reporting and performance metrics.

The role reports to the Manager, Provider Data Operations and requires 3+ years in people management, 2+ years in operations, and strong data skills. Remote work available with some travel.