Provider Data Operations Lead — Remote

Ali Aydi

United States

Remote

USD 56,000 - 73,000

Full time

2 days ago
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Job summary

Oscar Health is hiring a Provider Data Operations Lead to join our Network Operations team. This fully remote position is open to candidates in the U.S. (excluding Alaska, Delaware, Hawaii, Louisiana, Montana, North Dakota, Oklahoma, West Virginia, Wyoming, and U.S.

Territories). You will own provider data workflows, coach staff, and drive KPIs to improve data accuracy and operational efficiency. The role reports to the Manager, Provider Data Operations and offers benefits, unlimited vacation,

Qualifications

  • 2+ years experience with provider data in health insurance
  • 1+ year of direct people management experience
  • 1+ years using data/metrics to drive improvements
  • 1+ years working with teams in multiple locations and disciplines
  • Lean Six Sigma or Process Improvement certification
  • Prior healthcare and/or insurance experience
  • Advanced Google Suite or Microsoft Office capabilities
  • 2+ years experience solving complex inquiries
  • 1+ years managing projects

Responsibilities

  • Hire and manage a team with performance management and HR tasks
  • Monitor dashboards and track operational KPIs, perform root-cause analysis
  • Understand team work to make volume-based decisions
  • Lead team huddles and align with Oscar's mission/values
  • Foster an inclusive culture aligned with Oscar's core values
  • Lead continuous improvement activities for a high performing team
  • Identify and close gaps in operational workflows
  • Collaborate across production and other Oscar teams to implement best practices
  • Ensure compliance with laws and regulations
  • Carry out other duties as assigned

Skills

Provider data
People management
Data-driven improvements
Cross-location teams
Complex inquiries
Project management

Tools

Google Suite
Microsoft Office

Job description

Oscar Health is hiring a Provider Data Operations Lead to join our Network Operations team. This fully remote position is open to candidates in the U.S. (excluding Alaska, Delaware, Hawaii, Louisiana, Montana, North Dakota, Oklahoma, West Virginia, Wyoming, and U.S.

Territories). You will own provider data workflows, coach staff, and drive KPIs to improve data accuracy and operational efficiency. The role reports to the Manager, Provider Data Operations and offers benefits, unlimited vacation,

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