Remote Property Claims Expert (Inside)

Jobgether; Illinois; Remote; USD 55,000 - 88,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off & holidays

Remote work flexibility

Life insurance & income protection

Job summary

Jobgether is listing this Property Claims Adjuster (Inside) position on behalf of a partner company in the United States. The role is remote, full-time, and expects you to investigate, evaluate, negotiate, and resolve property insurance claims via phone and other remote channels.

You'll handle personal and commercial property losses, coordinate with independent adjusters and contractors, maintain documentation, and meet monthly claim-workload targets while pursuing ongoing professional

Qualifications

• Relevant experience as an inside property claims specialist or equivalent role within the insurance industry.
• A college degree or equivalent education in insurance or business.
• Strong knowledge of property claims investigation, valuation, negotiation, settlement techniques, and claims management practices.
• Familiarity with personal and commercial property insurance products, policy coverage, applicable legal developments, and claims-handling procedures.
• Demonstrated ability to investigate claims thoroughly, assess documentation and damages, exercise sound judgment, and reach appropriate settlement decisions.
• Excellent communication, interpersonal, and negotiation skills, with the ability to build professional working relationships with policyholders, agents, contractors, colleagues, and other stakeholders.
• Strong organizational skills and the ability to manage multiple claims, monitor external service providers, meet productivity targets, and maintain accurate records.
• Willingness to obtain and maintain all required adjuster licenses, including passing applicable state licensing examinations within six months of hire.
• Ability to support catastrophe claims assignments when requested, including overnight travel or extended stays.
• Experience handling commercial property claims.
• Continuing insurance education through IIA, CPCU, or another accredited insurance education provider.

Responsibilities

• Investigate and Resolve Property Claims: Review personal and commercial property losses, including structural damage, contents, additional living expenses (ALE), scheduled property, and business income claims. Assess coverage, investigate circumstances, estimate damages, determine claim values, negotiate settlements, and close claims.
• Deliver Customer-Focused Claims Service: Communicate with policyholders by phone and other internal channels, answer coverage questions, explain claim decisions, and provide a responsive, professional claims experience.
• Coordinate External Claims Support: Assign preferred contractors and independent adjusters when field inspections or additional expertise are needed. Review their work to ensure quality, accuracy, and timely service.
• Support Specialized Claims Activities: Assist resolution specialists with assigned tasks, including contents valuation and depreciation holdback calculations, while helping move claims toward appropriate resolution.
• Follow established claims procedures for communication, coverage verification, loss investigation, liability assessment where applicable, valuation, reporting, documentation, negotiation, and settlement.
• Meet Productivity Expectations: Investigate and close an average minimum of 70 claim elements per month, or 85 per month for roles focused primarily on contents claims.
• Contribute to Catastrophe Response: Support catastrophe claims operations across the company's service territory, including overnight travel or extended stays when requested.
• Collaborate Across Teams: Participate in claims and cross-functional initiatives as assigned, maintaining effective communication with agents, sales representatives, underwriting, marketing, colleagues, and other stakeholders.

Skills

Inside property claims experience

Communication skills

Negotiation skills

Organizational skills

Team collaboration

Education

College degree or equivalent education in insurance or business

Job description

Jobgether is listing this Property Claims Adjuster (Inside) position on behalf of a partner company in the United States. The role is remote, full-time, and expects you to investigate, evaluate, negotiate, and resolve property insurance claims via phone and other remote channels.

You'll handle personal and commercial property losses, coordinate with independent adjusters and contractors, maintain documentation, and meet monthly claim-workload targets while pursuing ongoing professional