Remote Property Claims Associate — 1st Party

Travelers; Denver (CO); Remote; USD 53,000 - 87,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid time off & holidays

Wellness program

Volunteer program

Job summary

Travelers is hiring an Associate Claim Rep, Outside Property, to train in handling 1st party property claims. You will learn claim handling, customer service, and policy interpretation while working with experienced professionals. The program lasts 9–12 months, with potential to progress to full claims responsibilities.

Based remotely to service Denver, Aurora, Thornton, and Northglenn, CO, with expected travel to support multiple locations. Relocation is at the candidate’s expense.

Qualifications

• Bachelor’s Degree required.
• Internship or work experience in customer service or insurance preferred.
• Willingness to obtain an active adjuster license where required by state law.
• Proficient in Microsoft Office; willingness to learn claims management software.

Responsibilities

• Participate in structured training covering insurance policies, claim processes and systems.
• Review, investigate, and document 1st party property claims under supervision.
• Gather information from policyholders, claimants, witnesses, and third-party providers.
• Learn to determine coverage for building damages per policy terms.
• Assist in establishing scope of damages for buildings and contents.
• Provide timely, professional communication to customers and internal stakeholders.
• Maintain records of claim activity in management systems.
• Adapt to new technology implementations and digital tools.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Time management

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Travelers is hiring an Associate Claim Rep, Outside Property, to train in handling 1st party property claims. You will learn claim handling, customer service, and policy interpretation while working with experienced professionals. The program lasts 9–12 months, with potential to progress to full claims responsibilities.

Based remotely to service Denver, Aurora, Thornton, and Northglenn, CO, with expected travel to support multiple locations. Relocation is at the candidate’s expense.