Remote Project Coordinator for Healthcare SaaS PMO

Softheon, Inc.; United States; Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

Base pay $60,000-$70,000

Home office stipend

Health, vision, and dental coverage

Wellness stipend

Internet stipend

401K with match

Discretionary PTO 15 days

9 paid holidays

Referral bonuses

Job summary

Softheon, Inc. is hiring a Project Coordinator for a remote-first role within the Project Management team. You will support project managers, maintain plans and documentation, track action items, and help keep projects on schedule from initiation through closing.

Ideal candidates have 0–2 years of experience, are highly organized, and proactive in a fast-paced environment. CAPM certification is expected within 6 months of hire, with additional SAFe/Lean Six Sigma certifications a plus.

Qualifications

• Bachelor’s degree in Business Administration or a related field.
• 0–2 years of experience in project coordination, project administration, implementation support, operations coordination, client support, or related role preferred.
• Internship or early career experience supporting projectteams, client implementations, technology delivery, healthcare operations, or SaaS environments is a plus.
• Experience working with health plan, government, or healthcare technology clients is a plus.
• Experience working with cross-functional teams or supporting multiple priorities in a fast-paced environment is preferred.
• Must complete CAPM certification within 6 months of hire, if not already certified.
• SAFe Agile, Lean Six Sigma, CSM preferred.
• Other project management, Agile, or healthcare-related certifications are a plus.

Responsibilities

• Support Project Managers with day-to-day project coordination activities across new client implementations and internal projects.
• Maintain project plans, trackers, meeting notes, action item logs, decision logs, risk/issue logs, and other project documentation.
• Help ensure project activities, deliverables, owners, and due dates are clearly documented and followed up on.
• Track project milestones and assist in identifying items that may require PM follow-up or escalation.
• Support accurate and timely updates in project management tools, including Microsoft Project, Azure DevOps, SharePoint, and other PMO systems.
• Schedule, organize, and support project meetings, including internal team meetings, client-facing meetings, implementation check-ins, and status review sessions.
• Prepare meeting agendas, capture meeting notes, document decisions, and distribute follow-up items.
• Track action items from meetings and follow up with responsible owners to help ensure timely completion.
• Assist Project Managers in preparing materials for project status meetings, executive updates, and stakeholder communications.
• Assist with monitoring day-to-day project activities and ensuring work is progressing according to plan.
• Support the preparation of project status reports, dashboards, and other stakeholder-facing updates.
• Help gather updates from cross-functional teams and consolidate information for PM review.
• Identify missing, outdated, or unclear project information and bring it to the attention of the assigned Project Manager.
• Work closely with cross-departmental teams to support coordination of project tasks and timelines.
• Assist with communicating deadlines, dependencies, and follow-up needs to internal stakeholders.
• Support Project Managers in creating clear visibility into project status, blockers, risks, and outstanding decisions.
• Help ensure internal teams remain aligned on project requirements, deadlines, schedules, and next steps.
• Coordinate the creation and maintenance of project documentation, SOPs, implementation materials, training documentation, and project handoff materials.
• Support PMO best practices by helping ensure project documentation, trackers, naming conventions, and templates are used consistently.
• Assist with organizing project files and ensuring key materials are accessible, accurate, and up to date.
• Participate in post-project lessons learned by helping gather feedback, organize findings, and document improvement opportunities.
• Assist in tracking risks, issues, blockers, and dependencies across assigned projects.
• Help identify overdue action items, missing owners, unclear next steps, or delayed responses that may impact project timelines.
• Escalate concerns to the assigned Project Manager when project information, ownership, or timelines are unclear.
• Support the PMO’s goal of earlier risk visibility and proactive follow-up to reduce last-minute surprises.
• Collaborate with the Talent team to actively engage in the hiring and recruitment process, including participating in interviews.
• Leverage industry networks to identify and attract top talent that aligns with company objectives and values.
• Provide guidance and mentorship to team members within your department and across functions.
• Play an integral role in shaping and reinforcing the overall company culture.

Skills

Organization

Time management

Communication

Follow-up

Cross-functional collaboration

Remote work

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Project

Azure DevOps

SharePoint

Smartsheet

Jira

Microsoft Office

Job description

Softheon, Inc. is hiring a Project Coordinator for a remote-first role within the Project Management team. You will support project managers, maintain plans and documentation, track action items, and help keep projects on schedule from initiation through closing.

Ideal candidates have 0–2 years of experience, are highly organized, and proactive in a fast-paced environment. CAPM certification is expected within 6 months of hire, with additional SAFe/Lean Six Sigma certifications a plus.