Remote Project Coordination Specialist

Webhosting; United States; On-site; USD 60,000 - 86,000; Full time

Job summary

Rackspace Technology is seeking a Professional Services Project Coordinator to provide project support, coordinating plans, monitoring risks, and maintaining documentation within Rackspace guidelines. This role operates in a fast-paced environment and requires strong organization and communication to keep programs on track.

The position emphasizes adherence to security policies, governance, and change control, with collaboration across a matrix structure to deliver successful project outcomes

Qualifications

• Experience in a similar coordinator role in a fast paced/dynamic environment.
• Basic knowledge of project management principles and processes preferred.
• Effective written and verbal communication skills, including reporting and speaking in groups.
• Well organized with effective time management skills.
• Strong attention to detail.
• Demonstrated experience effectively working as a team member contributing to a common goal.
• Ability to build relationships with new and existing staff members to ensure a smooth workflow.
• Ability to identify and appropriately escalate risks and issues.
• Good listener with ability to determine priority of tasks.
• Able to read and comprehend a Statement of Work (SoW) with basic understanding of commercial terms and how to turn the terms into actionable items through the project plan.
• Flexible and adaptable to fast-changing environments.
• Demonstrated initiative in providing excellent customer service.

Responsibilities

• Records and organizes project updates and status reports: attends key project meetings and documents complete minutes and actions.
• Escalates planning issues to PM’s and senior PM’s. Tracks and coordinates payment milestones, cost estimates and key deliverables.
• Maintains all project documentation. Sets up central repositories and document sharing processes for project.
• Coordinates collection of data from all members of the project team, consolidating that data and providing summary/highlight reports for stakeholders.
• Adhere to the Change Control (CC) and Configuration Management process for the deliverables of the project against agreed plans.
• Creates and maintains the project risk and issues log: Supports the analysis of risks and maintains the Risk and Issues Log.
• Coordinates collection of project budgets and actuals to update the project’s financial records.
• Extract key basic Rackspace responsibilities from SoW’s. Store key commercial and legal documents on secure project portal.
• Ensures documentation and deliverables are in line with Rackspace guidelines.
• Works effectively in a matrix management structure.
• Follows defined processes in project tracking.
• Follows processes and defined guidelines in maintaining project documentation.
• Maintains knowledge of key vendors and services provided for project utilization.
• Follows governance, change control, and configuration management processes. Escalates deviations to Project/Program Manager.
• Explains the governance process to key resources.

Skills

Project coordination

Project management basics

Communication skills

Time management

Attention to detail

Team collaboration

Stakeholder engagement

Risk identification & escalation

SOW interpretation

Adaptability

Job description

Rackspace Technology is seeking a Professional Services Project Coordinator to provide project support, coordinating plans, monitoring risks, and maintaining documentation within Rackspace guidelines. This role operates in a fast-paced environment and requires strong organization and communication to keep programs on track.

The position emphasizes adherence to security policies, governance, and change control, with collaboration across a matrix structure to deliver successful project outcomes