Cloud Security Engineer II - Hybrid/Remote

Pace Industries, LLC; United States; Hybrid; USD 71,997 - 105,596; Full time

Job summary

Rackspace Technology is seeking a qualified professional to join our team in the United States. The role centers on serving as a technical escalation point for cloud support and engineering, monitoring infrastructure, and ensuring secure, accessible cloud environments.

You will lead large-scale enterprise solutions and drive architecture enhancements, problem management, and fleet optimization while fostering strong customer relationships with Account Managers and Business Development teams.

Qualifications

• Strong communication and ability to articulate complex scenarios clearly.
• 3+ years of relevant experience preferred.
• CCNA certification required; PCNSE preferred.

Responsibilities

• Be the technical point of escalation to Cloud Support and Engineering teams; resolve customer issues.
• Monitor and maintain related infrastructure.
• Ensure control, integrity, and accessibility of the cloud environment.
• Lead enterprise-class solution implementations.
• Guide architecture enhancements, problem management, and fleet optimization.

Skills

Communication

Decision making

Problem solving

Collaboration

Technical writing

Education

Bachelor's degree in CS or related

High School Diploma

Tools

F5 load balancers

Palo Alto firewalls

Cisco CCNA

Job description

Rackspace Technology is seeking a qualified professional to join our team in the United States. The role centers on serving as a technical escalation point for cloud support and engineering, monitoring infrastructure, and ensuring secure, accessible cloud environments.

You will lead large-scale enterprise solutions and drive architecture enhancements, problem management, and fleet optimization while fostering strong customer relationships with Account Managers and Business Development teams.