Remote Program Coordinator for Global Accounts

US - LLC Recruiting; United States; Remote; USD 98,259,000 - 147,569,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Life insurance and Disability Plan

Wellness Program

401K Matching Plan

Cell phone reimbursement

Parental leave

Job summary

Convergint is seeking a full-time Program Associate to support setup, coordination, and ongoing management of programs for enterprise accounts. You will facilitate communication between internal teams and external stakeholders to drive customer satisfaction and operational efficiency.

Ideal candidates are organized, detail-oriented, and proactive, with strong MS Office skills, data reporting abilities, and a collaborative mindset across departments to ensure program success.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 2–4 years of program/project coordination experience.
• Excellent written and verbal communication skills.
• Ability to compile, analyze, and report data.
• Detail-oriented and organized with a collaborative mindset.

Responsibilities

• Act as a point of coordination for operational activities with stakeholders.
• Support customer-focused programs with documentation and processes.
• Build relationships with internal teams and customers to understand goals.
• Deploy standard processes and tools for consistency across locations.
• Maintain program playbooks documenting workflows and requirements.
• Coordinate logistics of customer engagements.
• Monitor program metrics and prepare reports.
• Resolve operational challenges and escalate issues when needed.
• Identify improvement opportunities and implement service enhancements.
• Support the introduction of new services or geographic capabilities.

Skills

Organizational skills

Time management

Microsoft Office proficiency

Communication skills

Data analysis

Teamwork

Budget awareness

Problem-solving

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office suite

Visio

Job description

Convergint is seeking a full-time Program Associate to support setup, coordination, and ongoing management of programs for enterprise accounts. You will facilitate communication between internal teams and external stakeholders to drive customer satisfaction and operational efficiency.

Ideal candidates are organized, detail-oriented, and proactive, with strong MS Office skills, data reporting abilities, and a collaborative mindset across departments to ensure program success.