Remote Production Support Engineer - Cloud & Automation

Syms Strategic Group, LLC (SSG); Silver Spring (MD); À distance; USD 85 000 - 117 000; Plein temps

Résumé du poste

Syms Strategic Group (SSG) is seeking a Production Support Engineer for a 100% remote role in the Veterans Affairs (VA) department. The position is full-time with an experienced professional expected to manage and optimize production systems.

The ideal candidate has extensive cloud experience (AWS/Azure), strong scripting skills, and a proven track record in production system maintenance. Must hold U.S. citizenship and be able to obtain a Public Trust clearance.

Qualifications

• 8+ years of experience in systems engineering or a related field
• 3+ years of experience with SQL queries and monitoring
• U.S. Citizenship required for this opportunity

Responsabilités

• Provide high-level day-to-day operational support of complex application cloud systems
• Develop solutions to routine technical problems of limited scope
• Document and report discrepancies and issues
• Maintain computing infrastructure and assets
• Ensure VA standards and security policies are followed
• Collaborate with customers and cross-functional teams

Connaissances

Cloud experience

Analytical thinking

Communication skills

On-call readiness

Formation

Bachelor’s degree in CS/IT/SE

Outils

AWS

Azure

Linux/Unix

Windows

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CloudFormation

Git

GitHub Actions

CodeBuild

CodeDeploy

DynaTrace

ScienceLogic

SQL Server

Oracle

Description du poste

Syms Strategic Group (SSG) is seeking a Production Support Engineer for a 100% remote role in the Veterans Affairs (VA) department. The position is full-time with an experienced professional expected to manage and optimize production systems.

The ideal candidate has extensive cloud experience (AWS/Azure), strong scripting skills, and a proven track record in production system maintenance. Must hold U.S. citizenship and be able to obtain a Public Trust clearance.