Remote Cloud Production Support Engineer

Syms Strategic Group, LLC (SSG); Ocala (FL); Remote; USD 85.000 - 117.000; Vollzeit

Zusammenfassung

Syms Strategic Group, LLC (SSG) is seeking a talented Production Support Engineer for remote, U.S.-based work with the Veterans Affairs (VA) department. The role emphasizes strong production operations, cloud system management, and incident response for large-scale environments.

You will monitor, troubleshoot, automate, and improve reliability and security of cloud infrastructure using AWS/Azure, scripting, and IaC.

Qualifikationen

• Bachelor's degree in a relevant field or equivalent experience.
• 8+ years of experience in systems engineering or production environments.
• Strong background in cloud-based production systems and security.

Aufgaben

• Perform day-to-day operational support of cloud systems.
• Develop solutions to routine technical problems.
• Monitor and report on system outages and performance.
• Automate management tasks and maintain infrastructure as code.

Kenntnisse

Cloud administration

Linux/Unix

Windows

Scripting (Python)

Automation (Ansible/Puppet)

IaC (CloudFormation)

Monitoring/observability

CI/CD

Ausbildung

Bachelor's degree in Computer Science/IT/Systems Engineering

Tools

AWS

Azure

CloudWatch

Git/GitHub Actions

CodeBuild/CodeDeploy

Terraform

CloudFormation

DynaTrace/ScienceLogic

Jobbeschreibung

Syms Strategic Group, LLC (SSG) is seeking a talented Production Support Engineer for remote, U.S.-based work with the Veterans Affairs (VA) department. The role emphasizes strong production operations, cloud system management, and incident response for large-scale environments.

You will monitor, troubleshoot, automate, and improve reliability and security of cloud infrastructure using AWS/Azure, scripting, and IaC.