Remote Product Operations Coordinator

Talentoma; Alabama; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Bonus opportunities

Stipends

Job summary

Talentoma is seeking a Product Operations Coordinator to organize requests, track progress, and ensure clear release readiness information. You will work with product managers, customer support, and operations teams to coordinate, not own product strategy or development.

The role is fully remote with a 40-hour workweek and Alabama-based home setup. You will maintain project details, update Excel trackers, and prepare concise progress summaries for leadership and staff.

Qualifications

• High school diploma or equivalent.
• About 1-2 years of experience in product operations, project coordination, or related administrative support preferred.
• Familiarity with product lifecycles, release readiness, backlog organization, and the distinction between coordinating activities and making product decisions.
• Ability to maintain task boards, update spreadsheets, and learn the named systems through guided practice and established team procedures.
• Clear written and verbal communication for requesting missing details, summarizing decisions, and keeping colleagues informed about next steps.

Responsibilities

• Receive product requests through shared queues, emails, and internal tickets, organizing each item by product area, request type, and assigned owner.
• Check incoming requests for a clear description, supporting context, and expected outcome; ask the submitting colleague for missing information before routing.
• Maintain request details in a Project management tool such as Jira, linking related items and flagging duplicates for product manager review.
• Organize backlog review materials so product managers can compare requests, confirm priorities, and identify items needing further discussion with the submitting team.
• Coordinate agreed action items, owners, and target dates after product meetings, keeping decisions and dependencies visible to the people responsible for follow-through.
• Maintain release readiness checklists covering approved product information, internal announcements, support preparation, and outstanding operational tasks without performing technical development or testing.
• Update product activity trackers using a Spreadsheets and data entry tool such as Microsoft Excel, checking entries against the latest confirmed team updates.
• Follow up with task owners when updates are missing or deadlines approach, escalating unresolved dependencies and conflicting priorities to the product operations manager.
• Prepare concise progress summaries for product managers and support colleagues, distinguishing confirmed changes from open questions and decisions awaiting approval.
• Close completed coordination items after owner confirmation; quality is judged through accuracy, timely turnaround, complete notes, and consistent follow-up on outstanding actions.

Skills

Clear written and verbal communication

Organization and backlog management

Education

High school diploma or equivalent

Tools

Jira

Microsoft Excel

Job description

Talentoma is seeking a Product Operations Coordinator to organize requests, track progress, and ensure clear release readiness information. You will work with product managers, customer support, and operations teams to coordinate, not own product strategy or development.

The role is fully remote with a 40-hour workweek and Alabama-based home setup. You will maintain project details, update Excel trackers, and prepare concise progress summaries for leadership and staff.