Remote Product Discovery Lead — Customer Insights & Strategy

NelNET; Sidney (NE); Remote; USD 140.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

HSA and FSA

401K + student loan repayment

Life insurance & AD&D

Employee stock purchase program

Tuition reimbursement

Performance-based incentive pay

Disability insurance

Wellness program

Zusammenfassung

Nelnet is seeking a Product Discovery Manager to lead customer and market discovery activities and translate insights into product strategy. The role emphasizes research, prototyping, and collaboration across product, design, technology, and business functions.

Required: 5+ years in product discovery or related field, a Bachelor’s degree or equivalent, and strong research skills. The position offers remote work with a competitive pay range and comprehensive benefits.

Qualifikationen

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 5+ years of experience in product discovery, user research, product management, design, or related discipline.
• Experience translating discovery findings into actionable product decisions.

Aufgaben

• Lead product and customer discovery activities to understand needs, behaviors, workflows, pain points, and opportunities.
• Define research questions, hypotheses, audiences, and evidence criteria.
• Recruit customers, users, buyers, SMEs to gather insights.
• Conduct interviews, workflow observations, concept testing, and other research activities.
• Synthesize evidence into themes, Jobs to Be Done, and recommendations.
• Develop and test prototypes and workflows to accelerate learning.
• Evaluate findings and advise on advancing or pivoting opportunities.
• Partner with stakeholders to translate insights into strategy and priorities.
• Establish scalable discovery practices and documentation.
• Communicate findings clearly to influence decisions.

Kenntnisse

Research & Information Gathering

Feedback Gathering & Analysis

Critical Thinking

UX/UI Design

Strategic Thinking

Ausbildung

Bachelor’s degree in Business, Design, Human-Computer Interaction, Psychology, Sociology, Marketing, Research, Product Management, or related field

Tools

Figma

Adobe XD

Jobbeschreibung

Nelnet is seeking a Product Discovery Manager to lead customer and market discovery activities and translate insights into product strategy. The role emphasizes research, prototyping, and collaboration across product, design, technology, and business functions.

Required: 5+ years in product discovery or related field, a Bachelor’s degree or equivalent, and strong research skills. The position offers remote work with a competitive pay range and comprehensive benefits.