Product Discovery Lead

Nelnet, Inc.; Nebraska; Híbrido; USD 140.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401K match

Tuition reimbursement

Stock purchase program

Descripción de la vacante

Nelnet, Inc. seeks a Product Discovery Manager to lead customer and market discovery activities, turning ambiguous opportunities into focused research questions and actionable product recommendations.

You’ll work with product, design, technology, and business partners to ground decisions in customer evidence. You will design and execute interviews, observations, concept testing, and experiments, synthesize findings into opportunities and product requirements, and help establish scalable

Formación

• 5+ years of experience in product discovery, user research, product management, design, or related discipline.
• Experience independently planning and conducting customer discovery and translating findings into actionable recommendations.
• Experience evaluating ambiguous opportunities and using evidence to influence product or business decisions.
• Experience collaborating across product, design, technology, commercial, or business functions.

Responsabilidades

• Lead product and customer discovery to understand needs, workflows, and pain points.
• Define research questions, audiences, and evidence criteria for opportunities.
• Recruit customers and experts to gather actionable insights.
• Conduct interviews, workflow observations, and testing as appropriate.
• Synthesize evidence into themes, opportunities, and product requirements.
• Develop and test prototypes to accelerate learning and reduce risk.
• Translate findings into product strategy and development priorities.
• Establish scalable discovery practices and documentation.
• Communicate findings clearly to stakeholders to influence decisions.

Conocimientos

Research & Information Gathering

Feedback Gathering & Analysis

Critical Thinking

UX/UI Design (Figma, Adobe XD, etc.)

Strategic Thinking

Educación

Bachelor’s degree or higher in related field or equivalent experience

Advanced degree or UX research/product management training

Herramientas

Figma

Adobe XD

Descripción del empleo

Nelnet, Inc. seeks a Product Discovery Manager to lead customer and market discovery activities, turning ambiguous opportunities into focused research questions and actionable product recommendations.

You’ll work with product, design, technology, and business partners to ground decisions in customer evidence. You will design and execute interviews, observations, concept testing, and experiments, synthesize findings into opportunities and product requirements, and help establish scalable