Remote Product Applications Specialist - Medical Devices

Haemonetics Corp; United States; Remote; USD 68,000 - 116,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Flexible time off

Paid vacation

Sick time

Holidays

Parental leave

Disability insurance

Tuition reimbursement

Health benefits

Job summary

Haemonetics Corp. is seeking a technically skilled Customer Support Specialist to deliver product-related assistance across the North American portfolio.

You will collaborate with Quality, Regulatory, R&D, and Manufacturing teams to resolve issues, support product adoption, and drive customer satisfaction. The role includes educating customers and internal teams, coordinating with sales for product demonstrations, and ensuring consistent application of Haemonetics solutions in a dynamic market.

Qualifications

• 1-2 years of technical experience with medical devices or clinical experience with plasma collection.
• Bachelor's degree in a technical discipline is required.

Responsibilities

• Provide technical support for customers within the assigned territory, addressing product, quality, and application inquiries.
• Assist with development or delivery of technical education and product training programs to ensure high training standards.
• Provide training to internal and external customers in partnership with senior team members.

Skills

Technical support

Presentation

Communication

Cross-functional teamwork

Travel up to 50%

Education

Bachelor's degree in technical field

Job description

Haemonetics Corp. is seeking a technically skilled Customer Support Specialist to deliver product-related assistance across the North American portfolio.

You will collaborate with Quality, Regulatory, R&D, and Manufacturing teams to resolve issues, support product adoption, and drive customer satisfaction. The role includes educating customers and internal teams, coordinating with sales for product demonstrations, and ensuring consistent application of Haemonetics solutions in a dynamic market.